Shipping

Orders are normally shipped within 1 business day. Shipping to US locations are by either USPS First-Class Mail Parcel (+ Delivery Confirmation), USPS Priority Mail (+ Delivery Confirmation), USPS Express Mail; when you are not sure which one to choose, the best shipping method is chosen for you.

Ground Shipping to Canada, Asia, Australia, Europe, and other global destinations are by USPS First-Class Mail International.

For international orders, if you prefer to have your items sent via USPS Priority Mail International, USPS Express Mail International, UPS Expedited, UPS Saver, UPS Expedited Signature Required, or UPS Express; you may do so by advising us of your preference via email BEFORE you place your order.

To determine shipping costs to your area, please go through the process of ordering an item.
(1) Add items to your cart then click CHECKOUT
(2) Enter your shipping details into the form then click CONTINUE TO SHIPPING METHOD
(3) Applicable shipping services with their estimated prices will be shown. You won’t need to proceed past this page if you are just determining shipping costs prior to ordering.

Email the Helpdesk if you do not see the shipping method you require.

Please refer to our table on estimated shipping time frames to your area.

Sometimes, for shipments destined outside of the USA, packages have been known to take 5-6 weeks to arrive, particularly if they get caught up in customs.

For international orders, if you prefer to have your items sent via USPS Priority Mail International, USPS Express Mail International, UPS Expedited, UPS Saver, UPS Expedited Signature Required, or UPS Express; you may do so by advising us of your preference via email BEFORE you place your order.

The purchaser is solely responsible for paying any import duties and other applicable government taxes such as VAT/GST that were levied by Customs when your shipment arrives in your country. Please check with the appropriate institution before placing an order if you are unsure what you may be liable for.

Please note: We use a third party shipper, and therefore, we cannot change the value of your shipment nor declare them as samples / gifts in the shipping documents.

We do not deliver to non-permanent, commercial addresses such as hotels where the recipient is staying as a guest. If, however, you insist on sending your merchandise to such address, we will not be held liable if your parcel gets lost or damaged. If it is refused/returned to our warehouse, there is a chargeable return shipping fee on top of the warehouse re-stocking fee of $3 per item.